Glamour Café In Piazza al serchio

01/04/2024: Very good food, but unfortunately too much waiting and disorganization of the service doesn't pay off. Nice location, but too distracting even for the maids who don't have a specific role, bathroom without a key (if you don't keep the door closed, no one knocks anymore, you risk finding yourself in embarrassing situations)... It's a shame to give low scores, but It's a shame that a place loses points for "non-organization"!

25/03/2024: Chaotic environment due to children running freely from one table to another. Very long and endless wait. Waiting times to drink are shocking and they don't even ask if you want fresh water or room temperature. Arriving at 9.00 pm we were told that the waiting time for the pizza was 40 to 45 minutes which leads us to prefer the sandwiches. Once we had ordered without being asked for the cooking time of the meat, we had to ask why they hadn't arrived yet, only to be told that they had told us that it would take time. At 10.10pm two sandwiches arrived and we had to ask for the other two sandwiches which arrived. at 10.20pm. After this long wait we enjoyed the sandwiches which aren't bad except that I couldn't choose the cooking time. Potatoes that accompany the dish are too greasy. Perhaps on Saturday evenings the service can be stopped at one table but in my opinion it was also common for the other tables. Recommended for the sandwiches but not for the waiting times.