A fantastic hotel convenient for its proximity to the historic center, top breakfast, beautiful rooms..
mirko scognamiglio
.
04 Aprile 2024
10,0
Very nice room, excellent location if you travel by train, elegant structure. The review is not superlative because, especially in Italy, it is easy to put first-rate prices, but adapting the standard is a different matter, we must always be understanding on that...
I needed to have an early dinner so I asked for a reservation in the hotel's restaurant but the reservation had not been received. So the waiting began and I bounced between the restaurant and the reception, making fun of me: one told me I had booked and the other didn't, one that I had to wait and the other that the table was ready. After half an hour they made me sit at the table and then confided in me that I would have had to wait who knows how long anyway because the kitchen was full of orders. Conclusion? I ate at KFC.
If I had been in another place or if I hadn't been in a hurry... but with a specific need that leads me to choose a hotel like the Excelsior, let's say that I don't like being made fun of and left without dinner. It would never have happened elsewhere! That same evening several people abandoned the idea of booking at the restaurant once they witnessed my experience.
Emanuele Corvetto
.
03 Aprile 2024
6,0
My husband and I popped into the hotel restaurant for a quick dinner during this Easter holiday. We ordered simple dishes for a rush, but the serving staff made us feel welcomed.
The hot tea I requested with fresh lemon, the staff checked and let me pick from a variety of tea. Looked tiny matter, I heartfelt his professionalism as a hospitality representative. Leading to Easter, I stayed in hotels of three different cities rated 4-star, for two I don't agree I got reasonable entitlement, not just because their cut down of costs.
Indeed in Bologna I'm staying at the 4-star hotel next door, but realized I could only get limited food options from a bar, like sandwiches and lasagna.
I don't know other services of Starhotels Excelsior, well the restaurant is in good hand, the traditional dishes are pretty good.
This is my fifth time at this hotel during my business trips. Every time I am impressed by the quality I see, beautifully scented bedding, delicious breakfasts and, most importantly, very nice and professional service. I would highly recommend
Wojciech Jałocha
.
28 Marzo 2024
10,0
Nice hotel, good location! But an extra charge for egg at breakfast.
Ines Schneider
.
19 Marzo 2024
8,0
Excellent location and surroundings for morning jogging on old narrow streets. It was a pleasure to stay there
Tomas Oliyan
.
09 Marzo 2024
10,0
The hotel is clean, centrally located opposite the central train station, the staff are friendly and helpful, you can stay comfortably.
ismail özcan
.
07 Marzo 2024
10,0
Very close to the station, friendly staff and clean rooms, very convenient check out at 12 and availability to leave your luggage at reception
roberto borghesi
.
03 Marzo 2024
10,0
Kindness at unattainable levels from all the staff.
They even upgraded our room...
Libero Mazzilli
.
29 Febbraio 2024
10,0
A very comfortable hotel suitable for families with children. Located opposite the train station, which makes traveling with children much easier. Rooms clean and well-kept. The service was very nice and helpful (also in the hotel restaurant).
Moreover, I highly recommend the hotel restaurant. Traditional Italian dishes. Delicious and fresh, they undoubtedly deserve the highest possible rating.
Malgorzata Wach-Pawliczak
.
28 Febbraio 2024
10,0